{
  "schemaVersion": "commercial-platform-v1.0",
  "generatedAt": "2026-07-31T14:30:00-06:00",
  "mode": "deterministic_fixture_only",
  "organizationId": "org_nexo_cloud",
  "onboarding": {
    "status": "fixture_journey_in_progress",
    "steps": [
      {
        "id": "org_profile",
        "label": "Perfil operativo",
        "outcome": "Contexto listo para evaluar oportunidades",
        "status": "fixture_complete",
        "fixtureOnly": true
      },
      {
        "id": "capabilities",
        "label": "Capacidades",
        "outcome": "Fit técnico explicable",
        "status": "fixture_complete",
        "fixtureOnly": true
      },
      {
        "id": "evidence",
        "label": "Evidencia",
        "outcome": "Claims con procedencia",
        "status": "fixture_complete",
        "fixtureOnly": true
      },
      {
        "id": "team",
        "label": "Equipo",
        "outcome": "Owners y límites claros",
        "status": "fixture_complete",
        "fixtureOnly": true
      },
      {
        "id": "success_plan",
        "label": "Plan de éxito",
        "outcome": "Resultados a validar con evidencia real",
        "status": "pending_human",
        "fixtureOnly": true
      },
      {
        "id": "billing",
        "label": "Activación comercial",
        "outcome": "Suscripción y cobro",
        "status": "blocked_hr6",
        "fixtureOnly": true
      }
    ],
    "realCustomerOnboarded": false
  },
  "plans": [
    {
      "id": "assessment",
      "name": "Assessment",
      "customerMoment": "Una oportunidad concreta",
      "outcomePromise": "Llegar a una decisión Go/No-Go defendible con evidencia y plan de readiness.",
      "entitlementIds": [
        "decision_workspace",
        "readiness_pack"
      ],
      "priceMxn": null,
      "priceStatus": "requires_o7_validation",
      "billingProductId": null,
      "billingEnabled": false
    },
    {
      "id": "team",
      "name": "Team",
      "customerMoment": "Operación recurrente de propuestas",
      "outcomePromise": "Reducir retrabajo y conservar evidencia, decisiones y respuestas en un flujo gobernado.",
      "entitlementIds": [
        "opportunity_pipeline",
        "evidence_vault",
        "response_workspace",
        "team_collaboration"
      ],
      "priceMxn": null,
      "priceStatus": "requires_o7_validation",
      "billingProductId": null,
      "billingEnabled": false
    },
    {
      "id": "enterprise",
      "name": "Enterprise",
      "customerMoment": "Múltiples unidades y controles",
      "outcomePromise": "Estandarizar gobierno, operación y trazabilidad entre equipos sin ceder autoridad humana.",
      "entitlementIds": [
        "team_bundle",
        "multi_org_governance",
        "commercial_analytics",
        "support_contract"
      ],
      "priceMxn": null,
      "priceStatus": "requires_o7_validation",
      "billingProductId": null,
      "billingEnabled": false
    },
    {
      "id": "supply_addon",
      "name": "Supply Intelligence add-on",
      "customerMoment": "Integración y distribución",
      "outcomePromise": "Comparar alternativas y margen preliminar sin confundir escenarios con precio o inventario confirmado.",
      "entitlementIds": [
        "supply_comparison",
        "preliminary_quote"
      ],
      "priceMxn": null,
      "priceStatus": "requires_o7_validation",
      "billingProductId": null,
      "billingEnabled": false
    }
  ],
  "activeFixturePlan": "team",
  "entitlements": [
    {
      "id": "opportunity_pipeline",
      "label": "opportunity pipeline",
      "sourcePlanId": "team",
      "status": "fixture_available",
      "contractuallyGranted": false
    },
    {
      "id": "evidence_vault",
      "label": "evidence vault",
      "sourcePlanId": "team",
      "status": "fixture_available",
      "contractuallyGranted": false
    },
    {
      "id": "response_workspace",
      "label": "response workspace",
      "sourcePlanId": "team",
      "status": "fixture_available",
      "contractuallyGranted": false
    },
    {
      "id": "team_collaboration",
      "label": "team collaboration",
      "sourcePlanId": "team",
      "status": "fixture_available",
      "contractuallyGranted": false
    }
  ],
  "usage": {
    "mode": "deterministic_fixture_metering",
    "meters": [
      {
        "id": "meter_opportunities",
        "label": "Oportunidades evaluadas",
        "outcome": "Decisiones con trazabilidad",
        "used": 14,
        "allowance": 50,
        "unit": "records",
        "fixtureOnly": true,
        "countsForBilling": false,
        "enforcementEnabled": false
      },
      {
        "id": "meter_reviews",
        "label": "Revisiones de evidencia",
        "outcome": "Claims sustentados",
        "used": 9,
        "allowance": 25,
        "unit": "reviews",
        "fixtureOnly": true,
        "countsForBilling": false,
        "enforcementEnabled": false
      },
      {
        "id": "meter_response_packs",
        "label": "Packs de respuesta",
        "outcome": "Preparación reutilizable",
        "used": 3,
        "allowance": 20,
        "unit": "packs",
        "fixtureOnly": true,
        "countsForBilling": false,
        "enforcementEnabled": false
      },
      {
        "id": "meter_collaborators",
        "label": "Colaboradores",
        "outcome": "Responsabilidad compartida",
        "used": 4,
        "allowance": 10,
        "unit": "collaborators",
        "fixtureOnly": true,
        "countsForBilling": false,
        "enforcementEnabled": false
      },
      {
        "id": "meter_supply",
        "label": "Escenarios de suministro",
        "outcome": "Alternativas comparables",
        "used": 2,
        "allowance": 10,
        "unit": "scenarios",
        "fixtureOnly": true,
        "countsForBilling": false,
        "enforcementEnabled": false
      }
    ],
    "billingPeriod": "fixture_2026_07",
    "invoiceableUsageRecords": 0
  },
  "billingLifecycle": {
    "status": "not_connected_hr6",
    "provider": null,
    "customerId": null,
    "subscriptionId": null,
    "paymentMethodPresent": false,
    "invoices": [],
    "charges": [],
    "webhooksReceived": 0
  },
  "lifecycleRequests": [
    {
      "id": "request_upgrade_fixture",
      "action": "upgrade",
      "status": "draft_not_submitted",
      "requestedByRole": "owner",
      "requestedAt": "2026-07-31T14:00:00-06:00",
      "reason": "Evaluar mayor capacidad sin aplicar cambio.",
      "humanConfirmationRequired": true,
      "externalEffect": false,
      "fixtureOnly": true
    },
    {
      "id": "request_cancel_fixture",
      "action": "cancel",
      "status": "draft_not_submitted",
      "requestedByRole": "owner",
      "requestedAt": "2026-07-31T14:05:00-06:00",
      "reason": "Previsualizar offboarding sin cancelar.",
      "humanConfirmationRequired": true,
      "externalEffect": false,
      "fixtureOnly": true
    },
    {
      "id": "request_export_fixture",
      "action": "export",
      "status": "template_only_not_submitted",
      "requestedByRole": "owner",
      "requestedAt": "2026-07-31T14:10:00-06:00",
      "reason": "Preparar pack local de metadatos fixture.",
      "humanConfirmationRequired": true,
      "externalEffect": false,
      "fixtureOnly": true
    },
    {
      "id": "request_delete_fixture",
      "action": "delete",
      "status": "template_only_not_submitted",
      "requestedByRole": "owner",
      "requestedAt": "2026-07-31T14:15:00-06:00",
      "reason": "Representar solicitud sin ejecutar eliminación.",
      "humanConfirmationRequired": true,
      "externalEffect": false,
      "fixtureOnly": true
    }
  ],
  "support": {
    "status": "fixture_contract_not_committed",
    "channels": [
      "email_fixture",
      "workspace_fixture"
    ],
    "responseTargetHours": 8,
    "contractuallyCommitted": false,
    "ticketsCreated": 0,
    "externalStatusPageConnected": false
  },
  "dataLifecycle": {
    "retentionPolicyStatus": "draft_requires_hr7_legal_review",
    "exportStatus": "fixture_pack_available_local_only",
    "deletionStatus": "template_only_no_deletion_executed",
    "deletionRequestsExecuted": 0,
    "legalHoldsEvaluated": 0,
    "customerDataPresent": false
  },
  "analytics": [
    {
      "id": "metric_1",
      "label": "Tiempo a primera matriz",
      "value": null,
      "displayValue": "Sin evidencia verificada",
      "status": "no_verified_o7_evidence",
      "fixtureOnly": true,
      "canSupportClaim": false
    },
    {
      "id": "metric_2",
      "label": "Minutos de operador por assessment",
      "value": null,
      "displayValue": "Sin evidencia verificada",
      "status": "no_verified_o7_evidence",
      "fixtureOnly": true,
      "canSupportClaim": false
    },
    {
      "id": "metric_3",
      "label": "Retrabajo de evidencia",
      "value": null,
      "displayValue": "Sin evidencia verificada",
      "status": "no_verified_o7_evidence",
      "fixtureOnly": true,
      "canSupportClaim": false
    },
    {
      "id": "metric_4",
      "label": "Conversión Assessment → Team",
      "value": null,
      "displayValue": "Sin evidencia verificada",
      "status": "no_verified_o7_evidence",
      "fixtureOnly": true,
      "canSupportClaim": false
    },
    {
      "id": "metric_5",
      "label": "Retención recurrente",
      "value": null,
      "displayValue": "Sin evidencia verificada",
      "status": "no_verified_o7_evidence",
      "fixtureOnly": true,
      "canSupportClaim": false
    },
    {
      "id": "metric_6",
      "label": "Decisiones No-Go oportunas",
      "value": null,
      "displayValue": "Sin evidencia verificada",
      "status": "no_verified_o7_evidence",
      "fixtureOnly": true,
      "canSupportClaim": false
    }
  ],
  "summary": {
    "plans": 4,
    "fixtureOnboardingStepsComplete": 4,
    "usageMeters": 5,
    "verifiedRoiMetrics": 0,
    "billingTransactions": 0,
    "externalEffects": 0
  },
  "authority": {
    "hr6Authorized": false,
    "hr7Authorized": false,
    "billingProviderAllowed": false,
    "webhooksAllowed": false,
    "automaticChargeAllowed": false,
    "entitlementMutationAllowed": false,
    "upgradeExecutionAllowed": false,
    "cancellationExecutionAllowed": false,
    "deletionExecutionAllowed": false,
    "customerDataAllowed": false,
    "externalNetworkAllowed": false,
    "deploymentAllowed": false,
    "externalEffect": false,
    "humanFinalApprovalRequired": true
  }
}